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Your responsibilities

You must make all payments as agreed in the payment authorisation form.

Should you fail to make a scheduled payment, your access to the course will be suspended. Should you fail to pay for your course in full, PICA will withhold your Certificate until payment is received.

You must advise PICA if you are experiencing difficulties and would like additional support.

PICA’s responsibilities

PICA will provide you with quality training and assessment that meets the requirements of CPP30607 Certificate III in Investigative Services.

Upon successful completion of any or all units, PICA will issue you with appropriate AQF certification.

PICA does not use any third parties to deliver training and assessment on it’s behalf.

Should PICA cease to trade or have a change in ownership, students will be notified in writing and provided with a refund for the units that they have not completed.

Should PICA cease to deliver the qualification in which the student is enrolled, the student will be notified in writing and provided with a refund for the units that they have not completed.

For PICA’s full refund policy, please refer to the resources page.

There are no fees incurred by the student for using any of the payment plan options.

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